Customer records
Organise customer details and the information needed for orders.
Business software / Bengal Systems
Optics Management
Bring customer prescriptions, optical orders, product stock and billing records into an organised store workflow.
A PRACTICAL APPROACH
Manage your optical store with a clearer view.
Bring customer prescriptions, optical orders, product stock and billing records into an organised store workflow.
We start by understanding your current process, the people involved and the information you need. Together, we agree a clear scope, the right priorities and a practical way to get started.
WHAT WE CAN HELP YOU WITH
Useful features. Clearer workflows.
Explore the areas we can plan with you. The final features and service coverage are agreed around your requirements.
Prescription records
Keep prescription information supplied for each optical order.
Frames & lenses
Maintain product categories, options and item stock details.
Order progress
Follow orders from booking through preparation and collection.
Billing & payments
Keep bills, deposits and balance records linked to customer orders.
Store reports
Review orders, sales and stock information for your store.
A clear path from idea to everyday use.
A collaborative process that keeps your requirements and your team at the centre.
01Understand
We review your goals, current workflow and the people who will use the solution.
02Plan
We agree the features, responsibilities, scope and next steps together.
03Implement
We set up or develop the agreed solution and review it with your team.
04Support
We plan handover, guidance and the ongoing support arrangements you need.
Your questions, answered.
Can frame and lens options be organised separately?
We review your product categories and order process so frames, lenses and relevant options can be represented clearly.
Can we discuss our specific requirements?
Yes. Share your current process, important examples and the outcomes you need. We will review them before recommending a suitable approach.
How do we get a proposal?
Contact us with your requirements. Pricing, delivery stages and support arrangements are discussed after the scope has been reviewed.
KEEP EXPLORING
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